Role-based pathway
Administrators
A concise view of what you care about, what we take on, and what stays in your control.
What they care about
- •Compliance-safe communications
- •Audit trails for leadership
- •Vendors that don’t add risk
What MedReception removes from their plate
- •Unlogged calls and missing records
- •Shadow processes outside policy
- •Manual QA of every interaction
What it does not threaten
- •Approval over scripts and disclosures
- •Escalation paths for sensitive issues
- •Full audit trails and exports
Practice-type view
Pair this role with the right operating model
Jump into the Practice Types silo to see how daily call patterns, pain points, and MedReception workflows shift for each care setting.
Practice type
Primary Care Practice
High-volume, relationship-driven practices that juggle chronic care, new patients, and referrals daily.
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Practice type
Specialty Medical Practice
Condition-specific practices with higher downstream value per call and complex scheduling.
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Practice type
Surgical Practice
Procedure-heavy teams balancing consults, authorizations, and post-op reassurance.
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