Growing rapidly across medical practices
MedReception AI market traction and results
MedReception AI grew its active client base ninefold during the first half of 2026, driven primarily by adoption among solo physicians and single-group medical practices. Nearly 9 out of 10 active clients are solo or single-group medical practices operating from one or multiple locations, while the same customized platform also supports larger multi-practice healthcare organizations.
225,000+
Patient calls processed
2025 through mid-2026
500,000+
Minutes of calls handled
8,000+ hours of patient conversations
26,000+
Appointment-related calls handled
Requests, changes, and new-patient calls
13+ EMRs
Live EMR & phone integrations
Plus major phone systems, with new ones added in days
Nearly 9 in 10
Solo or single-group practices
The core of who we serve
Ninefold
Client-base growth in the first half of 2026
Driven by solo and single-group practices
Integrated with the systems medical practices already run
MedReception AI connects to the EMR and phone systems practices use every day, and new integrations are added in days, not months.
KATIE SEAMLESSLY INTEGRATES WITH
More doctors need more from their front desk than ever
Rising call volume, staffing shortages, and patients who expect an answer on the first ring are pushing practices to their limit. In the first half of 2026 alone, MedReception AI handled more minutes of patient calls than in the entire prior year, across the United States, including Alaska and Puerto Rico, and Canada. That growth was led by solo physicians and single-group medical practices choosing a physician-built AI receptionist over a generic phone tree or answering service.
Built around each practice, not a one-size-fits-all bot
MedReception AI is not a generic, one-size-fits-all answering bot. Every system is configured, tested, and refined around the individual practice's scheduling rules, call routing, escalation protocols, patient intake requirements, providers, locations, and existing technology. Because of that experience, new EMR and phone-system integrations are added in days, not months.
See how it fits your practice
Whether you are a solo physician, a single-group practice across one or more locations, or a larger healthcare organization, MedReception AI is customized to how your practice actually operates.
About these figures
Figures reflect calls processed by the MedReception AI platform from January 2025 through mid-2026. Call and minute totals are measured directly from our telephony platform. Appointment-related figures are derived from AI analysis of call intent. Client-mix and growth figures describe active clients during the first half of 2026. Individual practice results vary based on call volume, specialty, staffing, and configuration. Last updated July 2026.