Privacy Policy

Effective Date: 12/29/2024

Last Updated: 12/29/2024

MedReception.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.medreception.ai), use our services, or interact with us. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our website or services.

If you have questions or concerns about this policy, contact us at info@medreception.ai.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, such as:

• Name
• Email address
• Phone number
• Business details (e.g., practice name, size, location)
• Any information shared in correspondence with our team

1.2 Usage Data

When you visit our website, we may automatically collect information, including:

• Your IP address
• Browser type and version
• Time and date of your visit
• Pages viewed and time spent on the website
• Referring website address (if applicable)

1.3 Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze website usage. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Respond to your inquiries and requests
• Personalize your experience on our website
• Send important updates about our services
• Ensure compliance with legal and regulatory requirements

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information:

• With trusted service providers who assist in operating our website or services (e.g., hosting, analytics)
• To comply with legal obligations, protect rights, or prevent fraud
• With your explicit consent

4. Data Security

We implement industry-standard security measures to protect your information. This includes encryption, firewalls, and secure servers. Despite these measures, no system is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing or requesting a copy of your data
• Correcting inaccurate or incomplete information
• Deleting your personal data (subject to applicable laws)
• Objecting to data processing or withdrawing consent

To exercise these rights, contact us at info@medreception.ai.

6. HIPAA Compliance

For clients in the medical field, we understand the importance of HIPAA compliance. Any data processed by MedReception.ai is handled in accordance with HIPAA regulations to ensure the confidentiality, integrity, and availability of protected health information (PHI).

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting any information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: info@medreception.ai