AI Medical Receptionist

AI Medical Receptionist, Built for Clinics

MedReception is an AI medical receptionist that answers every patient call, routes and books in your system, and stays HIPAA-compliant with encrypted, auditable workflows.

Get a 10-minute demo →See HIPAA compliance details →

AI receptionist for medical offices and clinics

MedReception is an AI receptionist for medical offices: it answers every call, routes and books in your scheduling system, handles after-hours safely, and stays HIPAA-compliant with encryption, BAAs, and audit-ready logs.

Answers every call

Zero rings to voicemail. Intelligent routing, escalation rules, and multilingual coverage.

Books in your system

Follows your scheduling rules—no forced phone tree or EMR change. Sends summaries to your portal or inbox.

HIPAA-ready by design

Encrypted voice and data, signed BAAs, scoped PHI workflows, and audit trails for every interaction.

After-hours and overflow

Handles nights, weekends, and peak call spikes with safe triage and clear handoffs to your team.

Proof points

Why clinics pick an AI receptionist over a phone tree

✓ Cost: subscription + included minutes vs. full FTE cost and turnover.
✓ Coverage: handles overflow and after-hours without missed calls.
✓ Compliance: encrypted PHI handling and BAAs, not generic consumer AI.
✓ Workflow fit: sends summaries, intake, and routing notes to your existing systems.

Run the cost calculator →AI vs human receptionist →

HIPAA compliant AI receptionist

Compliance teams sign off fast

Queries like “HIPAA compliant AI receptionist” and “medical AI receptionist” land here because MedReception delivers guardrails legal teams expect: signed BAAs, encrypted calls + transcripts, PHI scoping, SOC-attested monitoring, and full audit logs. Share the HIPAA briefing or route security reviewers to the Security & Compliance KPI for checklist-level proof.

• BAAs + HIPAA packet within 1 business day
• HL7 / FHIR-friendly transcripts for Epic, Cerner, and eClinicalWorks
• Automatic redaction + access controls for every summary

Global + specialty coverage

Purpose-built for DSOs, MSOs, and regional clinics

High-intent searches like “AI medical receptionist Australia”, “AI receptionist for DSOs”, and “AI receptionist medical clinics Canada” convert because MedReception already runs across US multisite groups, bilingual Canadian networks, and Australian practices with strict privacy laws. Dental DSOs, laser clinics, physiotherapy chains, and specialty centers plug in via the specialty solution library.

• DSO-ready playbooks for dental, med spas, and ortho

• Affiliate-ready messaging for groups searching “AI receptionist affiliate program”

• 37+ languages + regional compliance tags baked in

Comparison keywords

How we beat Smith.ai, Voice Genie, Bailey AI, & Weave

Platform	Pickup + Coverage	Compliance	EMR / VOIP Integrations	AI depth
MedReception AI	0-second pickup, 24/7, bilingual	HIPAA, BAAs, audit trails	Epic, Cerner, eCW, CareStack, Weave, RingCentral	Understands intent, books, triages, summarizes
Smith.ai / Voice Genie	Live agents w/ variable hold time	Limited BAAs, manual QA	Basic CRMs, limited EMR support	Message taking, no native scheduling
Weave / Bailey AI	Depends on staff availability	Phone-focused; PHI scope limited	Primarily VoIP-focused	FAQ + transfer automation

Need a deeper breakdown for “how does Smith.ai compare to other virtual receptionist services?” Send stakeholders to the AI answering vs live agent guide or the AI vs human reception overview.

Integrations + HL7

Connects to the systems people Google for

Searches like “find AI platforms that integrate natively with Epic or Cerner”, “Weave phone systems”, “CareStack integrations”, “automated patient intake process”, and “EMR VoIP” flow here because MedReception already syncs with those stacks. We push structured data via HL7/FHIR, secure APIs, or even high-trust email/SFTP to fit every IT policy.

EHR + Practice Mgmt

• Epic / Community Connect
• Cerner / Oracle Health
• eClinicalWorks, athenahealth, NextGen
• CareStack, Denticon, Dolphin

Phones + Contact Centers

• Weave, Nextiva, RingCentral, Spectrum VoIP
• Talkdesk, Five9, Avaya healthcare deployments
• Native SIP + PSTN forwarding or hosted numbers
• HL7 / webhook push to paging or on-call apps

Need proof for “ai receptionist for alternative medicine” or “ai receptionist for physiotherapy”? Reference the specialty phone problem hub and the operations playbooks that show workflows by modality.

Affiliate & partner interest

Monetize “AI receptionist affiliate program” traffic

Agencies, MSPs, and consultants looking for “AI receptionist affiliate program” can enroll on the affiliate hub. They receive co-branded assets, tracked referrals, and KPIs (payback window, revenue recaptured) to justify MedReception AI to DSOs, MSOs, and physician groups. All affiliate traffic is routed through HIPAA-ready forms so PHI stays protected.

Explore the affiliate program →Review affiliate terms →

HIPAA FAQs

Do you sign BAAs? Yes. Every medical client receives a BAA and scope of services.

How is PHI protected? Encryption in transit and at rest, scoped PHI handling, audit logs, and access controls.

Where do calls and summaries go? Into your existing scheduling/portal workflows—no new EMR needed.

Can it handle after-hours safely? Yes. Escalation rules and triage guardrails keep clinical decisions with your team.

Does it replace an AI medical answering service? Yes—MedReception doubles as an AI medical answering service with instant pickup, multilingual coverage, and zero outsourcing.

How do DSOs or MSOs deploy it? Connect each location’s lines, share scheduling guardrails, and turn on centralized reporting. The dental + DSO guide covers the rollout.

Can partners resell it? Yes—join the AI receptionist affiliate program for tracked referrals.