VoIP Automation Silo
VoIP for Medical Practices + AI Reception
Pair the VoIP platform you already trust with MedReception AI. We answer calls instantly, triage intent, and feed structured summaries back into your EHR so staff can focus on in-office care instead of phone tag.
VoIP Partners
Compatible with the VoIP stack you already use
MedReception AI sits in front of RingCentral, 8x8, Vonage, Cisco, Spectrum, Ooma, Rogers, and SIP trunking providers. You keep the numbers, queues, and compliance settings—AI simply answers calls first and routes them with intent-level context.
Instant pickup, zero ringing
Katie AI answers on the first millisecond, authenticates the caller, and captures reason-for-call so staff never juggle overflowing lines.
Routing that mirrors your workflows
We sync call trees, schedules, escalation paths, and on-call rotations. AI only escalates when the workflow requires human review.
Voicemail → tasks automatically
Victoria AI transcribes, tags, and routes voicemails with callback-ready details. Your team starts each morning with a prioritized queue.
After-hours + bilingual coverage
Annie AI handles overnight calls in English or Spanish, captures emergencies, and summarizes every interaction in your portal.
How the VoIP silo is structured
Each article in the VoIP silo focuses on a specific intent: reducing phone volume, comparing providers, integrating EHR workflows, and standing up AI voicemail or after-hours coverage. Internal links guide visitors (and search engines) through the entire journey.
Featured
MedReception AI vs Weave
Featured
EHR + VoIP Integrations
Featured
Reduce Phone Volume
Featured
Victoria AI – Voicemail Intelligence
Featured
Medical Phone Problems Hub
Hub
See every integration
Connect MedReception AI to your EHR, phone system, and messaging stack.
Spotlight
Spectrum VOIP playbook
No new numbers, no downtime—AI answers first, staff pick up critical calls.
Spotlight
RingCentral automation
Layer AI triage and scheduling on top of your existing RingCentral routing.
Guide
Don’t know your VoIP?
Follow the checklist or let us identify the carrier and modernize routing.
Guide
Multi-line overload
Solve “five lines, three staff” chaos with AI answering every call.
VoIP + AI FAQ
Does MedReception AI replace my existing VoIP provider?
No. We layer on top of your current VoIP or PBX provider, answer calls before they ring on staff, and route into the same queues or extensions you already use.
How fast can the AI receptionist pick up and route callers?
Katie AI answers instantly, captures caller intent in under 3 seconds, and either resolves the workflow or hands off to staff with a structured summary.
Can I trial this alongside my in-house team?
Yes. Most clinics let MedReception AI handle every inbound call from day one so patients experience instant pickup and staff stay focused in-office. If you prefer a phased rollout, we can mirror the full-day call flow while your team monitors in parallel before switching over completely.
Ready to launch the VoIP automation playbook?
We’ll review your current carrier, map call flows, and stand up AI reception, voicemail intelligence, and after-hours coverage in as little as two weeks.