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VoIP Integration

MedReception AI for SIP Trunks

If you already aggregate lines through SIP, MedReception AI sits upstream, answers every inbound call, and routes to the right trunk or extension.

Why SIP Trunking clinics add MedReception AI

Carrier-level SIP bursts flood limited staff
After-hours coverage depends on on-call rotations
Voicemail mailboxes fill faster than staff can clear them
No structured data flows back into the EHR

What MedReception AI handles for SIP Trunking

Call routing & triage
Scheduling & rescheduling
Procedure prep questions
Directions and FAQs
After-hours answering & escalation
Insurance questions
Prescription and portal requests
Multilingual (English+Spanish) coverage

Inside the playbook

AI answers before the phone tree

Katie AI picks up in under a second, authenticates the caller, and captures intent before the handset rings so staff only get warm transfers.

Rules-driven escalations

Call flows mirror your schedule: route to nurses, refill teams, billing, or urgent escalations with a structured summary for each handoff.

Voicemail triage built-in

Victoria AI transcribes, tags, and turns voicemail into tasks so nobody spends evenings clearing inboxes.

Bilingual + after-hours

Annie AI covers overnight in English or Spanish, flags emergencies, and sends next-morning recaps so nothing slips through.

Supported SIP Trunking setups

  • Bandwidth
  • Twilio
  • Spectrum SIP
  • Rogers SIP
  • Custom SBC setups

Go-live checklist

  1. Your team forwards the existing line(s) to the MedReception AI number
  2. We sync Ring groups, schedules, and escalation rules
  3. Katie + Annie AI begin answering instantly with guardrails

Proof points

24/7

Instant AI pickup

30%

Fewer voicemails

<10 min

Forwarding setup

Ready to supercharge SIP Trunking?

We audit your call flows, configure guardrails, and let AI answer before staff phones ring.

SIP Trunking + MedReception AI | VoIP Automation | Medreception AI