Katie AI — Front Desk
Answers every inbound call instantly, captures intent, and routes or books patients while sharing summaries with your team.
- • Instant pickup
- • Intent detection
- • Live booking + routing
MedReception AI Suite
AI products built for medical practices
Mix and match AI reception modules for inbound calls, after-hours coverage, voicemail intelligence, onboarding, and outbound scheduling. Each product is HIPAA compliant (verified by Compliancy Group) and integrates with your workflows.
Annie AI — After Hours
24/7 answering service that escalates emergencies, captures detailed messages, and schedules patients without staffing overhead.
- • Urgent routing
- • Summaries sent to your inbox
- • Multi-language support
Victoria AI — Voicemail
Turns every voicemail into structured summaries, tags intent, and creates tasks so staff never start the day with a backlog.
- • Structured transcripts
- • Voice to task automation
- • Context-aware tagging
Bailey AI — Intake
Guides patients through intake, paperwork, and referral capture, then syncs responses into your intake or CRM tools.
- • Intake automation
- • Document prep
- • CRM/EHR sync
Sallie AI — Scheduling
Automates recalls, follow-ups, and waitlist outreach with live booking plus reporting on every outbound touch.
- • Outbound dialing
- • Live calendar booking
- • Recall success tracking
PreScribe AI — Chart Prep
Prepares visit charts with prior meds, PMH/PSH, social history, and templates so your clinical team starts with context.
- • Loads histories & meds
- • Applies your templates
- • Keeps clinicians in control
Platform features
The capabilities every product above is built on.
- All platform featuresThe capabilities every MedReception AI product is built on.
- Call routing and triageThe rule engine behind multi-provider, multi-location routing and safety escalation.
- EMR integrationHow AI reception connects to your practice's system of record.
- Multilingual patient supportLanguage handling, mid-call switching, and medical vocabulary.
- Patient reminder systemChannels, cadences, and per-appointment-type reminder rules.
Victoria AI voicemail guides
What Victoria does with scheduling and intake voicemails, how it compares with staff checking the mailbox, and how to set it up.
- Scheduling requests left in voicemailHow Victoria turns booking, reschedule and cancellation messages into routed requests.
- Patient intake voicemailsCapturing new-patient and referral messages, and where Bailey AI takes over intake.
- Victoria AI for medical receptionTaking the listening and note-writing out of the reception team's voicemail.
- Victoria AI vs traditional receptionStaff-checked voicemail and Victoria AI side by side, including what stays with your team.
- Victoria AI implementation guideForwarding or porting the voicemail line, choosing destinations, and mapping request types.
See them work together
Most clinics combine Katie + Annie + Victoria, then layer Bailey or Sallie AI as they scale. We’ll show you how it fits your stack.
Book a Demo