Meet Katie AI — Your Front Desk Assistant
Katie AI handles call routing, appointment scheduling, FAQs, directions, and practice information — so your staff can focus on patients in the office.
Pricing
Managed plans start at $495 a month
Each managed plan is a monthly price with AI minutes included. There is no setup fee on our managed plans: we configure your scripts, routing and EHR integration as part of the plan.
Essential
$495/month
500 AI minutes included, then $1.25 per extra minute
- Most popular
Professional
$995/month
1,000 AI minutes included, then $0.99 per extra minute
Elite
$1,495/month
2,000 AI minutes included, then $0.95 per extra minute
Save 15% when billed annually. Add-ons are priced separately.
Physician-built
Paul Toomey, MD
Co-Founder and CEO
Built inside a real medical practice
General surgeon and former independent practice owner, with more than a decade of medical practice experience.
Paul Toomey, MD, developed MedReception AI while practicing general surgery and operating an independent medical practice. What began as a solution for the phone, scheduling, and front-desk challenges inside his own practice evolved into a customized AI platform serving medical organizations across multiple specialties and practice sizes.
Because he ran a practice, Dr. Toomey knows firsthand what a missed call actually costs: a new patient who books elsewhere, a refill that slips through the cracks, a front desk that never gets a quiet moment.
Read Dr. Toomey's story →See it work
Watch the demo
See how Katie answers calls, books appointments and routes patients, in under four minutes.
Watch the short FAQ videos →New resource
See every medical phone problem we solve
The Medical Phone Problems hub covers missed calls, hold times, voicemail overflow, staffing shortages, and more—each tied back to Katie AI playbooks.
Answers Every Call
Katie AI picks up right away, even during peak hours, instead of sending callers to voicemail.
Schedules Appointments
Books new and existing patients directly in your EMR or workflow.
Routes Patients Correctly
Transfers calls to staff, providers, or departments with accuracy.
Practice Info On-Demand
Hours, locations, insurance, procedures — instantly provided.
HIPAA-Aligned, BAA Included
Built for HIPAA-aligned handling of patient information, with a BAA included and secure cloud infrastructure.
Answers Multiple Calls at Once
No busy signals, even when several patients call at the same time. Works 24/7 without burnout.
AI product hub
Explore the full AI product hub
Each assistant covers a different part of the front desk. Compare them all in the AI product hub.
GET STARTED
Ready to transform your practice with AI?
Get started with our AI Medical Receptionists today and experience the future of patient care and engagement.
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Guides that build on this page
Practical write-ups from the MedReception AI insights library that cite this page. Browse all insights
Compliance
HIPAA compliance for clinic AI receptionists: what you need to know
AI receptionists are HIPAA-compliant by design: encrypted calls, secure data storage, audit logs, and PHI handling protocols. Learn what compliance requirements apply and how to verify your vendor.
Compliance
AI Intake Compliance: HIPAA Recording, Audit Logs, and Regulatory Readiness
AI receptionists that collect patient intake must encrypt calls, log access, maintain audit trails, and comply with HIPAA. Learn what secure intake looks like and how to ensure your AI system is audit-ready.
Staffing
AI Intake Receptionists: When to Stop Hiring for Intake-Only Front Desk Roles
Intake work—reading screens, asking the same questions, transcribing answers, chasing incomplete forms—consumes front desk time. AI voice intake removes that load, allowing you to resize your reception team or redeploy staff to clinical support.
Patient Safety & Triage
Voice AI for Urgent Call Routing: Ensuring Time-Sensitive Calls Reach Staff Immediately
Voice AI that distinguishes urgent calls from routine inquiries prevents dangerous delays. Learn how practices implement safe escalation logic and triage protocols with AI.
Compliance & Security
Healthcare Voice AI Compliance: HIPAA, Security, and Regulatory Requirements
Learn what HIPAA and security requirements apply to voice AI in medical practices. Understand compliance checks, audit trails, data handling, and vendor evaluation.
Healthcare AI
AI Receptionist That Meets Healthcare Compliance Standards
An AI receptionist that handles healthcare calls while meeting HIPAA requirements, BAA agreements, and data security standards that healthcare practices must maintain.