Role-based pathways
Who MedReception is built for
Choose the lens that matches your day. Each page explains what we remove from your plate and what remains yours.
Practice-type playbooks
Every operating model gets its own phone plan
Dive into Practice Types to see how MedReception adapts scripts, routing, and escalation rules for each care setting. It pairs perfectly with the Who It’s For role guides.
High-volume, relationship-driven practices that juggle chronic care, new patients, and referrals daily.
Condition-specific practices with higher downstream value per call and complex scheduling.
Procedure-heavy teams balancing consults, authorizations, and post-op reassurance.
Group practices coordinating calendars, coverage, and provider preference calls.
Lean teams with minimal backup—every call matters and interruptions hurt throughput.
High-velocity clinics with walk-ins, insurance checks, and rapid status updates.