Practice type
Solo Physician Practice
Lean teams with minimal backup—every call matters and interruptions hurt throughput.
How phones run today
- •Mixed clinical + admin calls to the same line
- •After-hours voicemail review
- •Walk-in and wait-time questions
Where it breaks
- •Owner steps in to cover phones
- •No buffer for sick days or vacations
- •Voicemail turns into lost visits
How MedReception helps
- •Absorb peaks without adding headcount
- •Keep owner focused on revenue work
- •Stop voicemail leakage with 24/7 answering
Bottom line
We answer every call, capture structured context, route by your rules, and keep your team focused on care instead of queues.