Medical Phone Problems

Too many missed calls in our clinic

Phone lines flash nonstop, but staff can only answer a fraction of them. MedReception AI answers 100% of calls instantly, so no patient lands in voicemail while your team is busy in-clinic.

Run a missed-call audit See Katie AI live

Benchmarks we see after go-live

Up to −30%

Voicemails within the first week

Up to +18%

More booked new patients

<1 sec

Nearly all calls answered in under one second

Why clinics feel the pain

• Front desk chooses between in-person check-in and ringing phones

• Missed new-patient opportunities because nobody calls back fast enough

• Providers complain about empty chair time caused by unanswered calls

• Every overflow call becomes a voicemail that stacks up overnight

How MedReception AI fixes it

AI receptionist answers every line

Katie AI picks up in <1 second, authenticates callers, and documents intent so staff only join the conversation when escalation is required.

Smart summaries replace voicemail

Victoria AI transcribes and tags each missed-call intent, routing it into your task list or EHR workflow.

Rules-based transfers

Calls escalate to the right care team (nurse, refill, scheduler) with structured context, eliminating blind transfers.

24/7 coverage

Annie AI handles after-hours so patients never hear a voicemail greeting—only a helpful, compliant AI receptionist.

Where to go next

VoIP

VoIP automation hub

Layer AI reception on top of the phones you already use.

AI Products

Katie AI — instant answering

See how Katie AI handles every inbound call and escalates only the ones that matter.

Phone Problems

Five lines, not enough staff

Stop juggling multiple ringing lines by putting AI in front.

Scheduling

Scheduling automation

Tie AI call handling directly into your appointment flow.