EMR & Practice Management Integrations

Medreception AI connects directly to your scheduling and documentation workflows. We already support live integrations with ECW and Athena — with additional systems on our active roadmap.

Live EMR Integrations (Available Today)

eClinicalWorks (ECW)

Live

Two-way integration for patient lookup, scheduling assistance, and encounter prep using ECW open APIs.

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TELUS Med Access

Live

Canadian clinics pipe MedReception AI call summaries, booking requests, and tasks straight into Telus Med Access so staff stay focused on patient care.

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Athenahealth

Live

Live scheduling, demographics lookup, and automated documentation workflows using Athena APIs.

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HealthQuest (Canada)

Live

Alberta and Saskatchewan groups connect MedReception AI to HealthQuest so triage calls, referrals, and recalls hit the right clinic instantly.

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Secure Messaging Integrations

pMD Secure Messaging

Integrated

Route call summaries, consults, and urgent notifications directly into pMD messaging channels so the care team never misses context.

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This allows your practice to receive relevant call information in the same secure app you already use for clinical communication.

How Practices Use Medreception AI With Their EMR Today

Scheduled appointments pushed into ECW or Athena (where supported)
AI-generated call documentation inserted directly into encounters
Patient lookup in EMR to personalize call handling
Automatic routing of consults, referrals, and voicemails to staff via pMD, SMS, or email depending on your preference

Upcoming & High-Priority Integrations

Based on customer demand, the following EMR systems are in active development or planned next:

SIS

Planned

Scheduling + perioperative workflows for surgical groups using SIS.

Epic (FHIR)

Planned

FHIR-based workflows where API permissions are granted.

Allscripts / Veradigm

Planned

FHIR and API-based encounter update workflows.

Learn more →

Practice Fusion

Planned

Demographics & encounter update workflows.

Learn more →

What Deep Integration Unlocks

AI-prepared encounter notes ready for provider review
Automatic linking of calls and voicemails to patient charts based on caller ID + DOB
Create tasks/work items directly in the EMR
Reduce front-desk data entry and remove duplicated documentation

If your EMR isn’t listed, we may still support it via generic APIs, FHIR, secure messaging, or custom workflows. Bring it up during your demo.

GET STARTED

Ready to transform your practice with AI?

Get started with our AI Medical Receptionists today and experience the future of patient care and engagement.

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