Flexible, transparent pricing for every practice
Choose a plan that fits your needs.
Prefer to stay month-to-month? See month-to-month plans and how scaling works.
Want the overview? Visit our AI medical receptionist page for the full workflow. It’s built as an AI receptionist for medical offices that routes, books, and keeps PHI safe.
We build it for you
Managed plans. We build, integrate, monitor and optimise it — including EMR scheduling.
You build it
MedReception Studio. The same platform, with the controls handed to you. See Studio ↓
Fully managed by MedReception AI
Best for clinics with ≤ 2 providers
- Setup, configuration and ongoing optimization by MedReception — included
- 500 minutes of AI call
- Daytime service
- Multilingual AI answering
- $1.25 per additional AI minute
- Annie AI ($99/month add-on) - After-hours, weekend, and holiday call handling
- Victoria AI ($99/month add-on) - AI Voicemail with transcription, summaries & actionable next steps via HIPAA compliant portal
- Setup, configuration and ongoing optimization by MedReception — included
- 1,000 total minutes of AI call
- Daytime service
- Discounted $0.99 rate per additional AI minute
- Annie AI included (after-hours coverage)
- Victoria AI included (voicemail + summaries)
- Rescheduling and referral follow-up automation included
- Setup, configuration and ongoing optimization by MedReception — included
- 2,000 total minutes of AI call
- After-hours services
- Discounted $0.95 rate per additional AI minute
- Annie AI included (after-hours coverage)
- Victoria AI included (voicemail + summaries)
- Patient intake and pre-visit chart preparation included
Compare managed plans
Essential, Professional and Elite — all built and maintained by us.
Also available: referrals & rescheduling, patient intake, chart prep — $99/mo each, or included on higher plans.
Based on ~4.33 weeks/month and an average handled call length of 70 seconds.
For staffing comparison, we assume 1 FTE for every 500 calls/week at $4,000 per month.
Build it yourself
MedReception Studio
The same voice and workflow platform behind every plan above, with the controls handed to you. Start from our medical templates, then set the voice, the workflows, the messages and the transfers yourself.
$299/month
No setup fee · Cancel any time
Managed plans vs Studio
The difference is who does the work, not how much product you get.
| Managed plans | Studio | |
|---|---|---|
| Setup | We build it | You build it |
| Ongoing optimisation | We monitor and tune it | You manage it |
| Support | Managed support from our team | Self-service |
| EMR scheduling | Included and managed | Not available |
| Complex workflows | Included based on plan | You configure them |
| Starting price | $495/mo | $299/mo |
Recovered revenue
Estimate revenue gained by not missing calls
Model how many patients you recover when calls are answered and the revenue impact from those saves. Assumes missed calls are spread evenly across the week.
Assumes 4.33 weeks/month. Default 10% “never return” is based on industry studies that show roughly 5–15% of missed callers never try again. Default patient value of $250 reflects primary care ($150–$300/yr) and can be raised for specialties ($750–$3,000+ per episode). Adjust both for your mix of new vs returning patients.
Staff time reallocation
What could your staff do instead?
See the dollar value of time freed and the extra capacity created when phones stop interrupting your team.
Assumes 4.33 weeks per month and an 8-hour staff day. Default 60% redeployed is a midpoint seen in clinics where freed time shifts to recalls, follow-ups, and scheduling, with ~40% still spent on admin/compliance. Adjust up if your team can push more time into revenue tasks, or down if most freed time stays administrative.
Decision helpers
Give finance and partners the proof they want
Keep these cost comparisons and ROI briefs one click away so pricing conversations don’t stall.
Cost calculator
Answering service vs AI
Per-minute vs subscription costs, staffing offsets, and breakeven math in two minutes.
Open →Internal comparison
AI receptionist vs human hire
Show hiring managers the total loaded cost vs automated coverage.
Open →Executive brief
Medical practice ROI summary
One-pager on missed-call leakage, after-hours staffing, and MedReception payback.
Open →