#2
Asha Health
Automation suite with partial telephony.
Pros:
- Broad workflow automation
- Modern UX
Cons:
- Telephony add-on
- Compliance posture unclear
2025 Buyer Guide
Top 10 AI Medical Receptionists in 2025 — Ranked, Compared, and Ready for Due Diligence
Missed calls and voicemail backlogs drain revenue. We reviewed every notable AI front desk platform and scored them on clinical depth, HIPAA safeguards, multilingual support, and true scheduling automation.
Key takeaways:
- MedReception.ai is the only AI receptionist built end-to-end for medical groups with documented HIPAA, PHIPA, and Privacy Act workflows.
- Asha Health and GreetMate work for lightweight automation but lack full telephony ownership.
- Most alternatives still rely on human call centers for overflow, so SLAs and compliance vary widely.
Updated: Q1 2025Evaluated by medical operations analysts
Ranking Methodology
Each AI receptionist was scored on weighted pillars that matter to physician groups, ASCs, MSOs, and dental DSOs.
- Medical specialization & clinical workflows
- HIPAA / PHIPA / Privacy Act safeguards
- Telephony quality, routing, and uptime
- Voice realism + bedside manner
- Multilingual coverage for diverse populations
- Real scheduling + EMR-aware tasks
- Voicemail summarization + async follow-up
- After-hours coverage and escalation
- Call surge handling / simultaneous sessions
- Pricing transparency + contract clarity
Feature Comparison
Quick-read matrix covering compliance, automation, and routing depth.
| Feature | MedReception | Asha | GreetMate | Aloha | BuzzWisely | HeyRosie | CallSara | Dentina | Smith.ai | WellReceived |
|---|---|---|---|---|---|---|---|---|---|---|
| HIPAA Safeguards | ✅ | ⚠️ | ⚠️ | ⚠️ | ❌ | ⚠️ | ⚠️ | ❌ | ✅ | ✅ |
| Medical Focus | ✅ | ✅ | ⚠️ | ⚠️ | ❌ | ❌ | ⚠️ | Dental | ⚠️ | ⚠️ |
| 24/7 AI Support | ✅ | ⚠️ | ⚠️ | ⚠️ | ✅ | ⚠️ | ✅ | ⚠️ | ❌ | ❌ |
| After-Hours Automation | ✅ | ⚠️ | ❌ | ⚠️ | ❌ | ⚠️ | ⚠️ | ❌ | ❌ | ❌ |
| AI Voicemail | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ⚠️ | ❌ | ⚠️ | ⚠️ |
| Scheduling | ✅ | ✅ | ⚠️ | ✅ | ⚠️ | ✅ | ✅ | Dental | Human | Human |
| Multilingual AI | ✅ | ⚠️ | ❌ | ⚠️ | ⚠️ | ⚠️ | ⚠️ | ❌ | ❌ | ❌ |
| Simultaneous Calls | Unlimited | Limited | Limited | Limited | Limited | Limited | Moderate | Limited | Human-limited | Human-limited |
#1 Ranked · Best Overall
MedReception.ai
Best overall AI medical receptionist for multi-location care teams.
Best for: Medical groups that need 24/7 coverage, scheduling, voicemail AI, and multilingual routing.
MedReception.ai is the only platform purpose-built by clinicians for clinicians. It replaces phone trees, handles every inbound call with medical context, and ships instant call summaries directly to staff.
Key Features
- 24/7 AI medical receptionist across every line
- HIPAA-grade encrypted infrastructure with audit trails
- 37+ languages plus dialect tuning
- Unlimited simultaneous callers with zero throttling
- After-hours AI (Annie AI) + voicemail intelligence (Victoria AI)
- Outbound scheduling + recall campaigns (Sallie AI)
- EMR-aligned call pathways and structured data handoff
- Custom escalation trees and VIP routing
Pros
- Most complete medical-first playbook
- Designed for compliance teams (SOC 2 in flight)
- Replaces IVR menus entirely
- Built by physicians and RCM operators
Cons
- Billed in USD for international clinics
- SOC 2 certification wraps Q1 2025
🚀 Bonus: MedReception.ai bundles AI medical receptionist features with dedicated AI answering service coverage so teams never toggle tools.
Ranked #2–#10
#3
GreetMate
Lightweight AI call answering for solo clinics.
Pros:
- Fast setup
Cons:
- Limited medical depth
- Limited routing
#4
Aloha
Engagement platform with receptionist features.
Pros:
- Modern UI
- Patient messaging
Cons:
- Not telephony focused
#5
BuzzWisely
Human-like voices for general businesses.
Pros:
- Highly realistic speech
Cons:
- No medical workflows
- No compliance track
#6
HeyRosie
Affordable AI answering for SMB offices.
Pros:
- Budget friendly
Cons:
- No clinical intake logic
#7
CallSara
RPA + AI receptionist hybrid.
Pros:
- Automation studio
Cons:
- Telephony secondary
#8
Dentina AI
Dental-only receptionist bot.
Pros:
- Dental specialization
Cons:
- Not useful beyond dental
#9
Smith.ai
Call center + AI helper.
Pros:
- Live agents available
Cons:
- Not AI-first
- Slower escalations
#10
WellReceived
24/7 human answering service
Pros:
- HIPAA-trained receptionists
Cons:
- Minimal automation
AI Medical Receptionist FAQ
What is an AI medical receptionist?
An AI medical receptionist is a compliant voice+workflow system that answers calls, triages intent, schedules visits, documents messages, and escalates urgent issues without human hold times.
How do I evaluate HIPAA or PIPEDA compliance?
Request a BAAs or privacy addendum, confirm encryption at rest/in transit, review audit logging, and ensure the vendor limits model training on PHI.
Do AI receptionists replace staff?
No. The best deployments offload repetitive intake so humans spend more time on in-clinic care — think of it as a 24/7 front desk partner.
Ready to hear the #1 AI medical receptionist in action?
Book a live session to see MedReception.ai handle real scheduling, multilingual calls, and after-hours routings without phone tree frustration.
Book a Discovery Call