Client Portal

Integrations

Connect Medreception AI to the tools you already use.

MedReception AI is built for real-world practices: EMRs that have grown with you, phone systems you don't want to replace, and staff who are already busy. We integrate into your existing stack so you get the benefits of AI without a painful migration.

✅ ECW & Athena support✅ Phone system friendly✅ FHIR-ready foundation

EMR Integrations

Meet your documentation where it already lives.

eClinicalWorks (ECW)

Support for patient creation and chart-prep workflows so your staff spend less time on manual data entry and more time on patient care.

Athenahealth

Patient creation and intake workflows supported today, with deeper write-back capabilities planned as part of our FHIR roadmap.

Messaging outside the EMR

PreScribe AI and our reception AIs prepare structured notes and handoffs that your team can paste into the EMR until native write-back is enabled.

Scheduling & Practice Management

Tie your front desk automation directly into your calendar.

Existing scheduling systems

We connect to the scheduling tools you already use in clinic or med spa environments, rather than forcing you into a new calendar.

Med spa & elective practices

Flexible data capture for consult types, promotions, pre-op requirements, and payment discussions, mapped cleanly into your scheduling stack.

Future-ready scheduling APIs

Our internal routing layer is built to plug into modern scheduling APIs so booked, cancelled, and rescheduled appointments stay in sync.

Secure Messaging & Handoffs

Close the loop between AI, staff, and providers.

pMD-style clinical messaging

Support for workflows that mirror physician messaging tools: concise call summaries, consult requests, and follow-up tasks routed to the right on-call provider.

Whitelisted app (coming soon)

We’re building a whitelisted mobile app experience for internal messaging that behaves like pMD—optimized for quick, secure clinical communication.

Team-based routing

Route AI summaries to the right role—front desk, MA, provider, biller—so each message lands with the person who can act on it.

Telephony & VoIP

No need to rip and replace your current phone setup.

Layer on top of Spectrum, RingCentral, 8x8, Vonage

AI answers first, then feeds callers into the same queues, extensions, and overflow rules you already maintain.

Canadian & international support

We already support clinics in Canada (United Cloud, Rogers) and can extend to additional regions as needed.

Hybrid call flows

Use AI for first-line call handling while keeping your existing numbers, call trees, and forwarding rules in place behind the scenes.

FHIR-Ready Future

Built to grow into deeper EMR connectivity.

FHIR-first design

Our internal data model is aligned with FHIR resources, paving the way for structured read/write integrations with major EMRs.

Enterprise EMRs on the roadmap

Epic, Cerner, Athena, and other major platforms are part of our long-term roadmap as we expand beyond independent practices.

Clinician-in-the-loop

Even as integrations deepen, all workflows are built around keeping providers in control of the final clinical documentation.

Curious if we integrate with your stack?

Share your EMR, scheduling system, and phone provider on a quick discovery call. We'll map out what Medreception AI can do today and what's on the near-term roadmap for your setup.