Cerner / Oracle Cerner
AI Receptionist for Cerner / Oracle Cerner
Deliver timely patient communication, reduce call bottlenecks, and modernize your front desk with AI built specifically for Cerner-based workflows.
Designed for Cerner-Affiliated Outpatient Clinics
Many Cerner sites experience heavy call volume, long hold times, and limited staffing. MedReception AI answers instantly, captures key patient details, routes calls, and sends structured summaries to your team.
- Answers every call instantly with Cerner-aware scripts
- Captures caller details, insurance, and visit intent before routing
- Summaries drop into secure inboxes, message pools, or ticketing queues
- Multilingual coverage for health systems serving diverse populations
Integration Timeline: 3–6 Weeks
Cerner configurations differ across health systems, so integration requires phased testing. You can launch AI-only now and add Cerner connectivity after approval.
Week 1–2
AI workflow optimization across greeting, routing, and escalation paths.
Week 3–6
Cerner integration setup (API hooks, HL7/SFTP inbox, or message routing) with phased testing.
Capabilities
- •24/7 call answering
- •Voicemail capture + transcription
- •Call routing and escalation
- •New patient intake
- •Appointment request collection
- •Insurance capture
EMR hub
Explore EMR-ready workflows
These EMR and platform-specific pages all reference the EMR hubso every implementation story is easy to find.
Ready to Modernize Cerner Call Handling?
Pair MedReception AI with your Cerner environment to keep phones covered 24/7, send structured call summaries, and deliver faster patient communication without adding headcount.