1️⃣ Patient Calls Your Existing Number
No number change required. MedReception AI sits behind your current line.
How It Works
MedReception AI replaces traditional front-desk workflows by answering every call instantly, understanding patient requests, routing them appropriately, and documenting every interaction — all within seconds.
Step-by-Step Workflow
2️⃣ AI Answers Instantly (0 Rings)
Patients are greeted immediately and never wait on hold.
3️⃣ AI Understands the Patient’s Request
Scheduling, refills, postop questions, billing, referrals, and beyond.
4️⃣ AI Takes the Right Action
Schedules appointments, transfers live, captures information, manages voicemail, and triggers notifications—based on your protocols.
- Schedules appointments
- Transfers the call
- Collects information
- Handles voicemail
- Sends required notifications
5️⃣ Staff Receives Summaries
Structured notes, clear intent, and organized next steps delivered where you need them.
Designed for Medical Workflows
Every workflow is customizable. We can deploy intake logic, routing rules, and escalation paths in minutes—without disrupting your existing phone number or EMR connections.
See a Live Workflow Demo
Watch MedReception AI in action—call routing, scheduling, voicemail handling, and summaries end-to-end.
Schedule a Demo