AI Receptionist for PatientNow Practices
MedReception AI works alongside PatientNow to handle inbound calls for aesthetics and elective practices. Your team stays focused on patients in the room while every caller gets an immediate, professional response.
<1 sec
answer time
Consult and treatment inquiry calls answered immediately.
35
workflow guides
Coverage across consults, pricing, follow-up, and operations.
24/7
lead capture
Evening and weekend demand no longer falls into voicemail.
Common PatientNow Call Types
- New patient consultations
- Treatment inquiries (Botox, fillers, laser)
- Appointment scheduling and reschedules
- Post-treatment follow-up calls
- Pricing and package questions
How MedReception AI Helps
Consultation Capture
Never miss a new patient inquiry. MedReception AI collects the caller's interest, availability, and contact details so no lead goes cold.
After-Hours Coverage
Aesthetic patients call after work and on weekends. Capture leads 24/7 without keeping staff on the clock.
Staff Offload
Free your front desk to focus on in-office patients while MedReception AI handles routine inbound calls.
Who this is built for
- Med spas handling high consult volume across injectables, skincare, laser, and memberships
- Aesthetic clinics trying to capture every inbound lead without forcing coordinators to answer every ring
- Plastic surgery and cosmetic teams balancing in-office patients with high-intent consultation calls
- Elective practices that need after-hours lead capture because callers often inquire after work
- Multi-location aesthetics groups that need cleaner routing by service line, provider, or site
What actually gets offloaded
Consult intake without lead leakage
MedReception AI can answer the first call, collect treatment interest, capture callback details, and route the lead into the next consult step before staff even open the queue.
Treatment inquiry handling that feels more consistent
Patients calling about Botox, fillers, laser, body contouring, or package pricing usually ask the same core questions. AI handles that first layer consistently so coordinators spend time on closable opportunities instead of repetitive phone work.
After-hours coverage that matches how aesthetic demand behaves
Aesthetic prospects often call evenings and weekends. AI keeps that demand from disappearing into voicemail and gives the team a structured next-day follow-up path instead of a loose callback list.
Built for Aesthetic and Elective Practices
PatientNow manages your CRM and workflows. MedReception AI makes sure every inbound call is answered, every inquiry is captured, and your team never has to choose between the patient in front of them and the phone ringing behind them.
Book a DemoInside the PatientNow workflow library
The deeper PatientNow hub breaks the topic into 35 pages covering consult intake, treatment inquiries, pricing and financing calls, post-treatment follow-up, promotions, and multi-location operations.