Veradigm
AI Receptionist for Veradigm Practices
Veradigm, formerly Allscripts, provides EHR and practice management systems to physician practices. MedReception does not integrate with Veradigm. It answers every call for your practice, captures what each caller needs, and hands your staff a structured summary to enter in Veradigm.
A small team, a busy phone and a full schedule
On a day when the front desk is checking patients in and the phone keeps ringing, callers go to voicemail and some do not call back. MedReception answers each call, takes the request or message, and gives your team a summary to enter in Veradigm when they have a moment.
What it does for a Veradigm practice
Every call answered
Day, night, lunch hour and weekends. Callers reach a receptionist instead of a voicemail box.
Appointment requests, ready to book
The caller's reason, preferred days and times and contact details arrive as one request your staff books in Veradigm.
New patient intake on the call
Name, date of birth, phone, insurance and reason for the visit, captured once and handed over as a structured summary.
Urgent calls routed by your rules
You decide what counts as urgent and where it goes: the on-call number, a nurse line or a provider.
Refills, referrals and messages
Captured with the details staff need, so the callback starts with the answer instead of the question.
HIPAA compliant, verified by Compliancy Group, BAA included
Call data is handled for healthcare, and a Business Associate Agreement is part of every setup.
How it fits your day on Veradigm
- •Check-in rush: calls answered while staff serve the people in the office.
- •Appointment requests: preferred times captured, ready to book in Veradigm.
- •Messages: refills, referrals and questions routed to the right person.
What it does not do with Veradigm
It does not read your Veradigm schedule, book appointments into Veradigm or write to the chart. Your team stays the one that enters visits and notes in Veradigm, working from a summary instead of a voicemail. If you need a connection, a custom integration can be scoped for your practice.
The receptionist is EHR-independent. If your practice moves to a system we integrate with today (eClinicalWorks, athenahealth, Practice Fusion, Tebra (formerly Kareo), Office Ally, Jane, Hint, Elation, Cerbo, ModMed, CharmHealth, SimplePractice, Amazing Charts, ChiroHD, PracticeQ, Azalea, Eye Cloud Pro, TherapyNotes, Ultralight, MDLand, Veracity, PatientNow, Med Access (TELUS), Accuro, pMD, PS Suite, Nextech and HealthQuest), booking into the chart can be switched on and the same receptionist keeps working.
Want MedReception integrated with Veradigm?
We build custom EHR integrations. Book a demo and we will scope yours. Until then, Katie answers every call for your practice, handles intake and sends booking requests your staff enter in Veradigm.
Questions from Veradigm practices
Does MedReception book into Veradigm?
No. Your staff book from the request it captures. Custom integration available.
How long does setup take?
Setup is done with you during onboarding, and changes after launch are included.