📞 Always-on Telus answering
Katie AI answers any Telus-forwarded line instantly, collects patient intent, and keeps them engaged with your clinic voice.
AI reception built for Telus Med Access clinics
MedReception AI layers onto your Telus Med Access setup so every call is answered, summarized, and scheduled with Canadian compliance in mind.
Telus Med Access clinics often struggle with
- Bilingual volumes in English and French stretch the human front desk
- Telus Med Access clinics need accurate scheduling without disrupting workflows
- After-hours callers require HIPAA-safe handling with follow-up tasks
- Manual call documentation steals time from clinical teams
We bridge those gaps with AI that lives alongside your Telus workflows.
📅 Scheduling built around Telus rules
The AI follows Telus Med Access templates for providers, visit types, and locations so bookings are accurate every time.
📝 Structured Telus documentation
Call summaries, appointment updates, and referrals populate the same Telus screens your team already uses.
🔐 Canadian-compliant coverage
HIPAA + PIPEDA safeguards keep PHI secure, with Telehealth-ready call logging and access controls.
Why Telus clinics choose MedReception AI
- Eliminate voicemail cliffs while staying Telus-native
- Free staff for in-clinic care instead of data entry
- Serve patients in English, French, and additional languages
- Launch within a few weeks with Telus-friendly training
EMR hub
Explore EMR-ready workflows
These EMR and platform-specific pages all reference the EMR hubso every implementation story is easy to find.