Practice type
Specialty Medical Practice
Condition-specific practices with higher downstream value per call and complex scheduling.
How phones run today
- •Referral intake and status checks
- •Pre-visit instructions and eligibility
- •Procedure scheduling and follow-up
Where it breaks
- •Referrals arrive incomplete
- •Staff repeat prep instructions endlessly
- •Patients abandon when holds spike
How MedReception helps
- •Capture structured referral details
- •Send consistent prep instantly
- •Route escalations while logging everything
Bottom line
We answer every call, capture structured context, route by your rules, and keep your team focused on care instead of queues.