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VoIP Integration

MedReception AI for Rogers

Canadian clinics running Rogers Business Voice can layer MedReception AI on top of existing numbers for instant pickup, with a French-speaking line (Canadian French) available.

Why Rogers clinics add MedReception AI

• Rogers hunt groups spike in English/French
• Clinics can’t hire fast enough to cover bilingual lines
• Nurses are interrupted with non-clinical calls
• Voicemail lights blink all weekend

What MedReception AI handles for Rogers

Call routing & triage
Scheduling & rescheduling
Procedure prep questions
Directions and FAQs
After-hours answering & escalation
Insurance questions
Prescription and portal requests
Multilingual (English+Spanish) coverage

Inside the playbook

AI answers before the phone tree

Katie AI picks up right away, authenticates the caller, and captures intent before the handset rings so staff only get warm transfers.

Rules-driven escalations

Call flows mirror your schedule: route to nurses, refill teams, billing, or urgent escalations with a structured summary for each handoff.

Voicemail triage built-in

Victoria AI transcribes, tags, and turns voicemail into tasks so nobody spends evenings clearing inboxes.

Bilingual + after-hours

Annie AI covers overnight in English or Spanish, flags emergencies, and sends next-morning recaps so nothing slips through.

Supported Rogers setups

  • Rogers Business Voice
  • Rogers Unison
  • Rogers SIP trunks

Go-live checklist

  1. Your team forwards the existing line(s) to the MedReception AI number
  2. We sync Ring groups, schedules, and escalation rules
  3. Katie + Annie AI begin answering instantly with guardrails

Proof points

24/7

Instant AI pickup

Every call

Answered, not sent to voicemail

Your number

Stays the same

Ready to supercharge Rogers?

We audit your call flows, configure guardrails, and let AI answer before staff phones ring.