Practice type
Sleep Clinic
Diagnostic and follow-up heavy—steady flow of scheduling and equipment questions.
How phones run today
- •Scheduling sleep studies
- •Referral questions
- •Test follow-ups
Where it breaks
- •Administrative complexity
- •Repeated patient calls
How MedReception helps
- •Capture structured requests
- •Route to appropriate teams
- •Reduce repeat calls
Bottom line
We answer every call, capture structured context, route by your rules, and keep your team focused on care instead of queues.