Practice type
Infusion Center
Operationally complex and phone-heavy centers balancing authorizations, schedules, and monitoring.
How phones run today
- •Scheduling
- •Referral coordination
- •Prep and follow-up questions
Where it breaks
- •High administrative load
- •Frequent interruptions
How MedReception helps
- •Capture referral and scheduling info
- •Route calls correctly
- •Reduce staff interruption
Bottom line
We answer every call, capture structured context, route by your rules, and keep your team focused on care instead of queues.