Practice type
Rehabilitation Clinic
Therapy-focused clinics with recurring appointments and cancellations.
How phones run today
- •Scheduling recurring visits
- •Cancellations and reschedules
- •Insurance and benefit questions
Where it breaks
- •No-shows when callbacks lag
- •Phones spike on weather/seasonality
- •Staff repeat benefits explanations
How MedReception helps
- •Answer cancellations instantly and rebook
- •Capture benefit questions for billing
- •Keep recurring schedules full
Bottom line
We answer every call, capture structured context, route by your rules, and keep your team focused on care instead of queues.