Practice type
Medical Cannabis Dispensary
Dispensaries field constant inbound calls—access, hours, documentation, and next steps.
How phones run today
- •Hours and availability
- •Documentation requirements
- •Appointment coordination
- •General intake questions
Where it breaks
- •Calls pile up during busy periods
- •Staff pulled away from in-person patients
How MedReception helps
- •Answer routine questions instantly
- •Route patients appropriately
- •Reduce in-store interruptions
Bottom line
We answer every call, capture structured context, route by your rules, and keep your team focused on care instead of queues.