Practice type
Ketamine Clinic
Sensitive, high-intent calls where responsiveness and tone matter.
How phones run today
- •Treatment eligibility questions
- •Appointment scheduling
- •Follow-up and after-hours concerns
Where it breaks
- •Emotionally sensitive conversations
- •After-hours inquiries
- •Limited staff coverage
How MedReception helps
- •Provide calm, consistent intake
- •Route urgent concerns appropriately
- •Log calls for staff review
Bottom line
We answer every call, capture structured context, route by your rules, and keep your team focused on care instead of queues.