Practice type
Medical Marijuana Clinic
High-volume clinics juggling eligibility, renewals, and scheduling—speed, clarity, and compliance-aware intake matter most.
How phones run today
- •Eligibility and qualification questions
- •Appointment scheduling and renewals
- •Documentation requirements
- •Office hours and availability
Where it breaks
- •Phones get overwhelmed during peaks
- •Staff repeat the same explanations
- •Missed calls mean lost patients
How MedReception helps
- •Answer calls immediately
- •Capture structured intake info
- •Route scheduling and renewal requests
- •Log every interaction for follow-up
Bottom line
We answer every call, capture structured context, route by your rules, and keep your team focused on care instead of queues.