Practice type
Ambulatory Surgery Center
Facility-driven scheduling with payer checks, clearances, and post-op calls.
How phones run today
- •Case scheduling and coordination
- •Authorization and benefits checks
- •Post-op instructions and issues
Where it breaks
- •Authorizations stall rooms
- •Post-op after-hours calls hit nurses
- •Surgeon calendars disrupted by phones
How MedReception helps
- •Capture case details consistently
- •Route auth tasks without phone ping-pong
- •Triage post-op with clear escalation
Bottom line
We answer every call, capture structured context, route by your rules, and keep your team focused on care instead of queues.