Integration
MedReception AI integrates with major EMR systems, writing appointments and new patient demographics directly to your schedule. Call summaries—including caller information, intake details, and clinical context—are returned as structured, EMR-pasteable summaries for your staff to review and file.
When the AI reads from your EMR in real time and writes appointment and demographic data directly, there's no lag, no duplicate data, and no version confusion. Your schedule is always current.
Appointments and new patient demographics (name, DOB, phone, address) sync automatically to your EMR. Call summaries—intake details, caller information, and clinical context—are captured and returned as structured summaries for your staff to review and file, so your front desk spends zero time re-entering information.
New patient demographics are created in your EMR during the initial call. Your staff reviews and confirms; they don't start from scratch. Check-in is faster and smoother.
All call data, booking actions, and data syncs are logged in your EMR audit trail. You have a complete record of every interaction for compliance, quality assurance, and care continuity.
Named EMR integrations
Direct connections including athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed, and others
Real-time availability sync
AI checks your schedule in real time and books appointments without overbooking
Automatic new patient demographics
Name, DOB, phone, address written to EMR during the call
Audit-logged interactions
All call actions, bookings, and data syncs recorded in your EMR for compliance
MedReception integrates with athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed, and others. If your system is not on the list, contact our team to discuss options. MedReception is also EMR-independent and portable—you can switch EMRs and keep your AI.
Appointments, new patient demographics (name, DOB, phone, address), and contact information write directly to your EMR. Clinical data—medical history, allergies, medications, symptoms, chief complaint, and questionnaires—are captured during the call and returned as a structured, EMR-pasteable summary for your staff to review and file in the chart.
Appointments are written to your EMR in real time, typically within seconds of confirmation. Your staff sees it immediately in their schedule view.
The AI can continue to capture and queue calls locally. Once the connection is restored, all pending data syncs automatically. Your IT team can set retry policies and alerting.
Guide
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