EHR Integration
Connect your AI receptionist directly to your EHR for seamless appointment scheduling, real-time availability sync, and automated patient data capture without manual entry.
AI-captured appointment details integrate directly into your EHR, eliminating the need for staff to re-enter patient information or manually update availability calendars.
When your EHR schedule updates, your AI booking system reflects changes instantly, preventing double-bookings and ensuring callers see genuine open slots.
Returning patients are identified automatically; their insurance, allergies, and medical history pre-populate, reducing phone call duration and intake friction.
All EHR data exchange is encrypted, logged, and audit-ready. API keys and access controls align with HIPAA requirements and your data governance policies.
Real-time EHR sync
No scheduling delays or manual calendar updates
HIPAA-compliant data bridge
Encrypted, logged, audit-ready API access
Automatic patient lookup
Existing records pre-populate on every call
We integrate with 13+ major EHR platforms including Epic, Cerner, Athenahealth, NextGen, eClinicalWorks, Medidata, and others. Custom integrations are available for specialty systems. Contact our integration team to confirm your specific EHR.
The AI system queries your EHR's available appointment slots in real time before confirming any booking with a caller. When a slot is booked through any channel (phone, portal, front desk), the EHR updates immediately and the AI sees the change within seconds.
Yes. All EHR queries use encrypted, authenticated API connections. Data is never cached or stored on third-party servers. Access is restricted to specific appointment and patient demographic fields your team authorizes. All interactions are logged for compliance audits.
The AI falls back to a manual booking mode, capturing caller details and appointment requests for your staff to confirm and enter into the EHR. You're notified immediately of the outage so your team can monitor and restore the link.
Yes, depending on your configuration. We can enable the AI to access and acknowledge relevant clinical flags during intake so callers can confirm they're still taking their medications or alert you to new allergies at booking time.
Setup typically takes 1–3 weeks depending on your EHR's API documentation and your IT team's availability to authorize API access. We handle all technical configuration; your team provides EHR credentials and approves data field mappings.
Related Integration
AI Front Desk Medical Billing Integration
Sync billing and insurance data alongside appointment booking.
Related Feature
AI Receptionist Appointment Scheduling Canada
EHR-integrated scheduling optimized for Canadian healthcare providers.
Platform Feature
AI Annie EHR Integration
Deep EHR integration built into MedReception's AI Annie system.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
