Tebra Integration
How bookings land on your Tebra calendar, returning patients are recognized from the Tebra database, and every AI booking shows in Tebra's audit log.
No separate system logins or manual data entry. Booked appointments appear in Tebra exactly as if your front desk had entered them, maintaining your practice's existing clinical process.
AI can reference insurance data already in Tebra to inform booking eligibility, co-pay collection, and pre-authorization workflows without making separate calls.
Tebra users experience consistent appointment reminders, pre-visit instructions, and follow-up messaging whether they booked by phone, patient portal, or AI.
All AI booking activity is recorded in Tebra's audit logs and contributes to your practice's compliance documentation and operational reporting.
Native Tebra API connection
Real-time bidirectional sync with your practice management system
Real-time patient lookup
Returning patients recognized and auto-verified during calls
Insurance data integration
Eligibility and coverage information surfaces at booking time
Compliant audit logging
All AI bookings recorded in Tebra's compliance dashboard
Yes. Our integration connects to both Tebra's clinical EHR and practice management (scheduling, billing, insurance) modules. This means appointment availability and patient records stay live and synchronized; insurance details captured on the call reach your team with the booking.
Once a caller confirms an appointment, the AI sends the structured booking data—patient name, date, time, reason for visit, insurance info—directly to Tebra via a secure API call. The appointment appears in your schedule within seconds.
Yes, if your Tebra configuration permits. During booking, the AI can retrieve the patient's insurance on file, verify coverage for the appointment type, and communicate co-pays or pre-authorization requirements to the caller.
The AI sees real-time Tebra availability, so cancelled slots immediately become available for new bookings. If a patient calls to reschedule, the AI automatically offers updated time slots based on Tebra's current schedule.
Absolutely. AI-booked appointments appear in Tebra's provider schedule, patient chart, and calendar views exactly like manually entered appointments. Your clinical team can see them immediately and flag any questions.
All data exchange between MedReception AI and Tebra is encrypted via HIPAA-compliant APIs. We use OAuth authentication, role-based access controls, and never cache patient data. Every transaction is logged and auditable within Tebra.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
