Kareo Integration
Confirm appointments and send reminders directly from your Kareo calendar. MedReception's AI receptionist calls patients the day before their appointment, confirms they're still coming, and re-books if they need to reschedule—appointment updates sync back to Kareo.
A confirmation call the day before an appointment helps reduce no-shows. Patients who confirm are far more likely to arrive.
When a patient cancels or reschedules on the confirmation call, the update goes straight to Kareo. Your calendar reflects reality, not canceled appointments you're still holding.
If a patient cancels during the confirmation call, the AI can offer alternative times from the same Kareo calendar and rebook them immediately.
Your team knows before morning standup which patients confirmed and which were no-shows. You can proactively reach out to non-responders or overbook accordingly.
Cancellations and reschedules synced to Kareo
Calendar updated immediately when patient reschedules on the call
Confirmation result logged to appointment record
Staff can see whether patient confirmed, cancelled, or didn't answer
Multi-language support available
Confirmation calls available in multiple languages
The AI calls the patient the day before their appointment and asks: 'Do you have an appointment with Dr. [Provider] tomorrow at [Time]? Can you confirm you'll be coming?' The patient responds yes, no, or 'I need to reschedule.'
Yes. If the patient reschedules during the call, the AI cancels the old appointment in Kareo, offers available times, and books the new appointment. All changes are synced instantly.
The system logs the attempt and can send an SMS reminder or allow the staff to make a follow-up call. You control whether the patient must confirm or if a non-answer counts as a confirmed appointment.
Yes. A note is added to the appointment record in Kareo showing the confirmation result—confirmed, cancelled, rescheduled, or no answer.
Yes. You can set confirmations to go out via SMS, voice call, or both. Patients who prefer text get a one-touch confirmation link in their message.
Workflow
Appointment reminders and confirmations
How automated confirmation calls reduce no-shows and keep schedules full.
EMR Integration
AI receptionist for Kareo
Full Kareo integration: scheduling, confirmation, and no-show prevention.
Topic Hub
The cost of missed calls and no-shows
Why appointment no-shows drain revenue and how AI confirmation prevents them.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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