AI Reminders
AI Appointment Reminder System
Replace manual reminder lists with Katie AI. Patients hear a natural voice, confirm in seconds, and your schedule updates automatically—even after hours.
Book a Reminder Workflow DemoWhy Manual Reminders Fail
Practices regularly face a reminder backlog because:
- Patients miss calls or never listen to voicemail reminders
- Manual reminder lists take staff hours every day
- No simple way for patients to confirm or request a new time
- Limited multilingual coverage during off-hours
- Reminders are disconnected from EMR scheduling rules
How AI Reminders Work
MedReception AI handles the outreach and updates your team in real time:
- Detect visit type and urgency to prioritize outreach
- Use natural voice calls that support English and Spanish
- Let patients confirm, cancel, or request a different slot in-call
- Automatically push updates back to your EMR schedule
- Escalate critical cancellations to staff with context
Keep Staff in Control
AI handles outreach, while staff stay informed and only step in when needed.
- Get a daily digest of confirmations and reschedule requests
- Apply templates for pre-op, imaging, or multi-visit reminders
- Route high-risk patients to live staff without manual dialing
Reminder Outcomes to Track
90%
typical confirmation rate when reminders are interactive
2-4x
faster response vs. voicemail-only outreach
<5 mins
setup time for a new reminder script once call flows are mapped
Ready to modernize reminders?
Walk through voice scripts, escalation paths, and EMR integrations in a live session.
See the Reminder WorkflowScheduling Optimization
Let us show you the scheduling playbook
Every scheduling workflow includes trigger-based routing, automation, and escalation so patients reach the right slot in real time.
More Scheduling Optimization Resources
Explore related content in the scheduling silo to see how AI handles new patients, follow-ups, reminders, and waitlists.