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No-Show Prevention

Reduce No-Shows with AI Phone Automation

No-shows hurt access and revenue. MedReception AI uses phone calls and smart routing to remind, confirm, and reschedule patients before the slot is lost.

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Why No-Shows Happen

  • Patients forget their appointment time
  • They can’t get through to reschedule
  • Reminder messages are easy to ignore
  • Language barriers or unclear instructions

How Phone Automation Helps

MedReception AI can:

  • Place outbound reminder calls before appointments
  • Allow patients to confirm, cancel, or request a new time by voice
  • Capture reasons for cancellation so you can improve access
  • Alert staff when high-value slots open up

Combine with Text and Email

Phone automation works best when paired with SMS and email reminders. Patients can choose how they prefer to be contacted, while the AI keeps track of responses and flags no-responses for follow-up.

Protect Your Schedule

Even a small drop in no-show rates can make a noticeable difference in monthly revenue and access.

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Scheduling Optimization

Let us show you the scheduling playbook

Every scheduling workflow includes trigger-based routing, automation, and escalation so patients reach the right slot in real time.

More Scheduling Optimization Resources

Explore related content in the scheduling silo to see how AI handles new patients, follow-ups, reminders, and waitlists.