Kareo Integration

Stop missed calls and no-shows: AI answers every Kareo call, books appointments, and confirms before the visit

AI receptionist for Kareo practices designed to eliminate missed calls and reduce no-shows. Every inbound call is answered and booked; confirmed appointment reminders are sent automatically to reduce cancellations.

How it pays back

No Lost Revenue from Missed Calls

Every call is answered by the AI. Patients don't hear a busy signal or voicemail. They reach you and are scheduled—revenue stays with your practice.

Fewer No-Shows with Automated Reminders

Appointments booked in Kareo trigger automatic reminders. Patients receive a text or call reminder the day before. Confirmed or cancelled—your Kareo schedule stays accurate.

Capture Cancellations Immediately

When a patient cancels via AI reminder, the cancellation is logged in Kareo. Your team can immediately fill that slot from the waitlist.

Rescheduling Without Back-and-Forth

Patients who need to reschedule can do so via text or during an AI call. The new appointment is written to Kareo; the old one is cancelled. Your schedule stays current.

Every call answered

No busy signals, no voicemail—inbound calls convert to bookings

Appointments written to Kareo instantly

Real-time sync means zero scheduling conflicts or double-books

Automatic appointment reminders

Sent the day before; cancellations logged immediately in Kareo

Rescheduling without staff involvement

Patients reschedule via text or call; new appointment writes to Kareo; old slot opens immediately

Frequently asked questions

How are appointment reminders sent?

Reminders are sent automatically via SMS text or voice call the day before the appointment. Patients confirm or cancel. Cancellations are logged in Kareo so your team can fill the slot immediately.

What happens if a patient cancels via reminder?

The cancellation is recorded in Kareo. Your team sees the slot as open and can immediately contact the next patient on the waitlist.

Can patients reschedule through the AI reminder?

Yes. If a patient wants to reschedule, they can select available times in the reminder message. A new appointment is written to Kareo, and the old one is cancelled.

Does the reminder show my Kareo provider information?

Yes. The reminder includes the provider name, location, date, time, and instructions. All information is pulled from your Kareo setup.

What if a patient's phone number is wrong in Kareo?

The AI uses the contact information in Kareo. If the number is incorrect, the reminder won't reach them. Your team can update Kareo before the visit.

Can I customize the reminder message?

Yes. You can set a custom reminder template, reminder timing (1 day before, 2 days before, etc.), and channel (text, call, or both).

Related reading

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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.

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Kareo Practices: Never Miss a Call, Reduce No-Shows | Medreception AI