Kareo Integration
AI receptionist that reads your Kareo provider and specialty configuration and routes callers intelligently. Patients reach the right department instantly—no transfers, no wait.
The AI syncs your Kareo provider and specialty structure. When a caller asks for orthopedics, they're routed to your orthopedic team's schedule and questions—automatically.
By routing to the right provider or specialty first, the AI books appointments into the correct Kareo schedule on the first call. No transfers, no re-routing, no confusion.
If you have multiple Kareo locations, the AI can route based on caller preference, referral source, or availability. Appointments sync to the right location's schedule instantly.
Different specialists can have different intake questions. The AI asks orthopedic patients about injury type, while dermatology patients are asked about skin condition. All data is captured and returned as a structured summary for your staff to review and file in the right Kareo workflow.
Dynamic provider routing
AI syncs Kareo directory; routes calls to correct provider/specialty in real-time
Multi-location support
Calls routed to the right location's Kareo schedule based on preference or availability
Specialty-specific intake
Intake questions adapt per specialty; data is captured and returned as a structured summary for your team to review and file
Zero manual re-routing
Patients reach the correct department on the first call, first time
MedReception AI reads your Kareo provider directory during initial setup and syncs regularly. Your provider list, specialties, and locations are automatically available for routing rules.
Yes. The AI checks Kareo's real-time schedule. If a provider is fully booked, the AI can route to the next available provider in that specialty or offer a waitlist slot.
The AI asks a qualifying question based on their reason for calling. For example: 'Are you calling about an existing issue or a new problem?' or 'Which body part is bothering you?' The answer determines the route.
Yes. Once routed, the AI books the appointment directly into that provider's Kareo calendar. Your morning staff sees appointments in the correct provider's schedule.
Yes. If you have multiple locations in Kareo, the AI can ask the caller which location they prefer or route based on availability. Appointments sync to the correct location's calendar.
The AI can re-route based on new information. For example, if the caller initially mentions pain but later clarifies it's related to an older injury, the AI can switch from general medicine to orthopedics and book into the correct schedule.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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