Kareo + Team
Multi-provider Kareo practices need calls routed to the right clinician or team, not just answered. AI checks Kareo real-time availability, routes patient calls to the appropriate provider, and books appointments—without staff involvement.
The AI checks all Kareo provider schedules in real time, confirms availability with the caller, and books the appointment immediately. Multi-location and multi-provider practices feel like one seamless team to the caller.
AI distributes new patient and walk-in requests across available providers, preventing one provider from being overbooked while others have open slots. Kareo availability is updated in real time as the AI books each call.
Returning patients are routed to their established provider when possible; new patients are assigned based on availability and specialty. No need for staff to manually track who sees whom or manage provider rosters.
If a caller needs a specific specialty (e.g., 'I have a knee injury'), the AI routes to the appropriate provider and books into their Kareo schedule. Wrong-provider bookings and corrective transfers are eliminated.
Calls routed by real-time Kareo availability
No transfers, no holds; each caller reaches an open provider slot
Specialty and provider preferences honored
Returning patients routed to their primary provider; specialty requests matched
Multi-provider schedules stayed synchronized
Kareo availability updated for each provider as appointments are booked
Load distributed intelligently
New patient and walk-in requests balanced across team based on availability
The AI queries Kareo in real time during the call, checking each provider's calendar for open slots. It presents the caller with available options or recommends the next open provider based on specialty or continuity.
The AI informs the caller of the primary provider's next availability and offers earlier appointments with another provider (if clinically appropriate). The caller decides; the AI respects the choice and books accordingly.
Yes. During intake, the AI asks about reason for visit and captures details. It then routes to the appropriate provider based on complaint type and configured specialty rules, booking into that provider's Kareo schedule.
Yes. The AI can be configured to query Kareo availability across multiple locations and route calls based on location preference, provider availability, or patient history. Appointments write to each location's Kareo calendar.
Because each call is routed directly to an open provider slot and booked in real time, the AI eliminates the need for the practice to call back and say 'Dr. Lee is available Tuesday at 2.' Caller leaves the phone with a confirmed appointment and provider.
Yes. You configure load-balancing rules in Kareo. The AI assigns new patients in sequence to available providers, balancing caseload and preventing any one provider from being overwhelmed with new patient intakes.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
