Kareo Integration
When a patient cancels or doesn't show in Kareo, the AI identifies the open slot and proactively contacts waitlisted patients to fill it. No manual slot-matching required.
Cancellations and no-shows are backfilled automatically. Your providers see patients instead of sitting idle.
Patients waiting for appointments get contacted within minutes of a slot opening. No cold calls, no manual matching.
Cancellations are captured and new bookings are written back to Kareo in real time. Your schedule stays accurate.
Every open slot is an opportunity. AI ensures no slot sits empty while patients wait.
Real-time slot detection
AI sees cancellations in Kareo instantly
Automatic waitlist outreach
Eligible patients contacted within minutes
Instant rebooking
Confirmation written back to Kareo immediately
Zero manual matching
AI handles provider, location, and appointment type rules
You maintain a waitlist in MedReception (or sync it from Kareo). The AI checks the list every time a slot opens and identifies patients who match the canceled appointment type and provider.
The AI can try once or twice, then move to the next patient on the waitlist. You can set retry rules and time windows.
Yes. When the patient confirms availability, the AI writes the new appointment directly to Kareo with the patient name, time, and provider.
Yes. The AI can match open slots to waitlist patients by appointment type (e.g., new patient eval, follow-up, urgent visit) and only contact patients who fit.
The slot remains open and available for walk-ins or future booking. Your staff can also manually reach out to other patients.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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