NextGen
AI Receptionist for NextGen
NextGen is a powerful EHR — but staffing shortages and call surges still affect patient access. MedReception AI solves this with 24/7 automation.
Built for Multi-Specialty & High-Volume Clinics
NextGen clinics tend to be busy. MedReception AI answers immediately, gathers patient info, and routes messages cleanly into your workflow.
Map each service line—GI, cardiology, pediatrics, behavioral health—and the AI applies the correct scripts, visit types, and escalation rules automatically.
Integration Timeline: 3–6 Weeks
Go live immediately with AI-only coverage, then enable NextGen connectivity when IT approves.
Week 1–2
AI workflow optimization across greeting, routing, and escalation paths.
Week 3–6
NextGen integration (API / HL7 / secure inbox) with phased testing.
AI Capabilities
- •Call answering 24/7
- •Smart routing + escalation
- •Intake and insurance capture
- •Voicemail → transcription
- •Appointment request forwarding