NextGen Integration
AI receptionist that writes appointment bookings and new patient demographics (name, DOB, phone) directly to NextGen. Medical history, insurance, and clinical details are captured and returned as a structured, pasteable summary for your staff to review and file.
Every confirmed booking flows into NextGen the moment the call ends. Your front desk never touches the phone call again.
New patient name, date of birth, and phone number write to the patient record immediately. Medical history and intake details are returned as a structured summary for your clinical team to review and file.
The AI receptionist works inside your existing NextGen setup. No new logins, no parallel systems, no training overhead.
Receptionists and clinical staff stop answering routine calls and entering data. They review the AI summary, validate, and move forward with patient care.
Appointment data and new patient demographics write to NextGen
Real-time write-back on booking confirmation
Medical history and intake captured on first call
Returned as structured summary for your staff to review and file
NextGen is one of 8 named EMR integrations
athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed also supported
Structured call summary for your staff
Patient details, intake, and urgency flags ready for clinical review
No. Insurance details are captured on the call and returned as a structured summary for your staff to review and manually file. This protects data integrity and compliance.
The AI recognizes the existing patient by phone number or name, confirms their demographics, and updates the record if needed. The appointment is booked to their existing chart.
No. Medical history, symptoms, allergies, and questionnaire answers are returned as a pasteable summary for your clinical staff to review, validate, and document in NextGen themselves.
The AI handles front-line intake and booking. Urgent calls are flagged and escalated to your staff or on-call provider according to your NextGen protocols.
No. We connect to your NextGen API using your credentials. Configuration typically takes one call with our team and 1–2 hours of your IT time.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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