DrChrono Integration

Appointment bookings sync to DrChrono instantly

AI receptionist books appointments and writes appointment details and patient demographics (name, DOB, phone) directly to your DrChrono schedule. Confirmation texts sent automatically. No manual data entry.

How it pays back

Schedule stays in sync

Every appointment the AI books goes directly into DrChrono. Your staff sees real-time availability and no double-bookings occur.

Instant patient confirmations

Patient receives text confirmation immediately after booking. No manual confirmation calls or delays.

No re-keying of data

Patient phone and appointment details are written once to DrChrono. Staff never re-enters information from a call note or form.

Real-time availability check

AI checks DrChrono schedule before every offer

Instant appointment sync

Booked appointments written to DrChrono immediately

Automated confirmations

Patient texts sent automatically after booking

Frequently asked questions

Can the AI see DrChrono availability before offering times?

Yes. The AI checks your DrChrono schedule in real time, so it only offers available slots and never creates double-bookings.

How does cancellation work?

If a patient cancels via text or voice, the AI deletes or marks the appointment as cancelled in DrChrono, freeing that slot immediately for rescheduling.

What if a patient is already in DrChrono?

The AI matches the caller to their existing DrChrono record and updates their phone number if needed. Appointment is then linked to the correct patient.

Can patients receive appointment reminders?

Yes. After booking, patients receive automated text reminders 24 hours and 2 hours before their appointment. These are sent from the AI system and logged in DrChrono.

Related reading

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