DrChrono
AI Receptionist for DrChrono Practices
DrChrono is popular with small and solo practices that want a lightweight EHR. MedReception does not integrate with DrChrono. It answers every call for your practice, captures what each caller needs, and hands your staff a structured summary to enter in DrChrono.
A practice without a full-time front desk
In a small DrChrono practice the provider or one staff member often answers the phone between patients. MedReception answers every call so nobody has to step out of a visit, and leaves a summary of each request to handle in DrChrono at a convenient time.
What it does for a DrChrono practice
Every call answered
Day, night, lunch hour and weekends. Callers reach a receptionist instead of a voicemail box.
Appointment requests, ready to book
The caller's reason, preferred days and times and contact details arrive as one request your staff books in DrChrono.
New patient intake on the call
Name, date of birth, phone, insurance and reason for the visit, captured once and handed over as a structured summary.
Urgent calls routed by your rules
You decide what counts as urgent and where it goes: the on-call number, a nurse line or a provider.
Refills, referrals and messages
Captured with the details staff need, so the callback starts with the answer instead of the question.
HIPAA compliant, verified by Compliancy Group, BAA included
Call data is handled for healthcare, and a Business Associate Agreement is part of every setup.
How it fits your day on DrChrono
- •Between visits: calls answered, not interrupting the provider.
- •New patients: details captured on the call and ready to enter.
- •After hours: messages and requests waiting in one list.
What it does not do with DrChrono
It does not read your DrChrono schedule, book appointments into DrChrono or write to the chart. Your team stays the one that enters visits and notes in DrChrono, working from a summary instead of a voicemail. If you need a connection, a custom integration can be scoped for your practice.
The receptionist is EHR-independent. If your practice moves to a system we integrate with today (eClinicalWorks, athenahealth, Practice Fusion, Tebra (formerly Kareo), Office Ally, Jane, Hint, Elation, Cerbo, ModMed, CharmHealth, SimplePractice, Amazing Charts, ChiroHD, PracticeQ, Azalea, Eye Cloud Pro, TherapyNotes, Ultralight, MDLand, Veracity, PatientNow, Med Access (TELUS), Accuro, pMD, PS Suite, Nextech and HealthQuest), booking into the chart can be switched on and the same receptionist keeps working.
Want MedReception integrated with DrChrono?
We build custom EHR integrations. Book a demo and we will scope yours. Until then, Katie answers every call for your practice, handles intake and sends booking requests your staff enter in DrChrono.
Questions from DrChrono practices
Does it integrate with DrChrono?
No. Custom integration available. Your team enters visits from the call summaries.
Is it worth it for a solo practice?
It is built so a small practice can have every call answered without hiring for the phone.