Enterprise & Scale
How each inbound number maps to the right Tebra instance, what the network-wide dashboard reports, and why billing carries no per-location fees.
Patients reach a consistent AI receptionist whether they call any location. Appointment bookings and patient demographics sync seamlessly across all Tebra instances—single patient record, accessible everywhere.
Define once, deploy everywhere. Unified intake templates, routing rules, and escalation protocols ensure every location meets the same standards without redundant configuration.
Centralized dashboard shows call volume, booking rates, patient intake completion, and urgent escalations across all locations. Identify trends and optimize workflows system-wide.
One integration to manage, one vendor relationship, one billing structure. No per-location licensing or fragmented support across multiple AI systems.
Single AI voice system
One receptionist handling calls for all locations and practices
Unified Tebra integration
Appointment and patient demographics write-back synced across all EMR instances
Enterprise reporting
System-wide analytics, compliance audits, and performance dashboards
Dedicated account management
Direct access to implementation and support teams familiar with your health system
Yes. The AI is deployed once and answers calls for all locations. It intelligently routes calls based on the practice or location the caller dialed, then writes appointments and patient demographics to the correct Tebra instance.
During implementation, we map each inbound phone number to its corresponding Tebra instance and location. When a caller reaches a specific number, the AI queries that location's live calendar and books into the correct office.
Yes. The AI can be configured with location-specific or department-specific workflows. A cardiology practice may use different intake questions than primary care, while sharing the same underlying AI and Tebra integration.
Centralized dashboards show call volume, booking conversion, patient intake completion, urgent escalation rates, and no-show patterns across all locations. Drill-down views let you analyze individual offices or providers.
Enterprise pricing is volume-based and simplified—typically one monthly invoice for the entire health system, scaled to call volume and features used. No per-location licensing fees.
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