EMR Integration
AI receptionists create or update patient records in your EMR automatically—name, date of birth, phone, address, and insurance carrier. Medical history and symptoms are returned as a structured summary for your staff to review and file.
Name, DOB, and contact details are live in the chart minutes after the call. Your clinical staff can access the patient record immediately to prep, request prior records, or flag any issues.
The AI writes the record directly, eliminating typos and duplicate-name problems that come from manual staff entry. Your chart is cleaner and fewer patient records are fragmented.
Insurance carrier is captured on the call and routed to your billing team. They can verify coverage and pre-auth before the appointment—while the clinical team preps medical intake simultaneously.
Patient demographics synced to EMR
Name, date of birth, phone number, address, and insurance carrier written directly to patient record; named EMR integrations include athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, TherapyNotes, Accuro, and pMD
New patient record created automatically
No manual chart creation needed; appointment is linked to patient record immediately upon booking
Medical history as review summary
Allergies, medications, and past medical history returned as structured summary for staff review and filing—clinical fields remain under staff control
We integrate with athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, TherapyNotes, Accuro, and pMD. Check the integrations page for your specific system and typical integration timeline.
Name, date of birth, phone number, street address, city, state, ZIP, and email are written directly to the patient record. Insurance carrier name and policy holder information are also captured and routed to your billing staff for entry.
If the patient is not found in your EMR, the AI creates a new chart with demographics. If the patient exists, the record is updated with any new or corrected information from the call.
Your staff can correct it immediately after the call. The data is in the EMR and fully editable. The original call recording is available if there's any question about what the patient said.
Integration
EMR and EHR integrations
See the full list of supported EMR systems and how data flows from call to chart.
Hub
Patient intake
Understand the end-to-end intake workflow, from call routing through chart prep.
Next step
Booking new patients on the first call
How a first-time caller becomes a booked appointment on one call.
Related
New Patient Demographics EMR Sync On Call
When a new patient calls for an appointment, the AI captures their name, date of birth, and phone number and writes them directly to your EMR.
Related
Automatic Patient Account Creation from AI Intake Call
When a new patient books an appointment via the AI receptionist, confirmed name, date of birth, phone number, and email are automatically written to…
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New Patient Data Sync for Mesa Practices
Every new patient call collects name, date of birth, phone, and reason for visit. That data syncs instantly to your EMR.
Related
ModMed Patient Demographics: One Call, Auto-Synced Records
During the intake call, MedReception AI captures and validates patient name, date of birth, and phone number.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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