EMR Integration

How AI intake writes name, DOB, and contact info to your chart while capturing medical history for staff review

AI receptionists create or update patient records in your EMR automatically—name, date of birth, phone, address, and insurance carrier. Medical history and symptoms are returned as a structured summary for your staff to review and file.

Patient name and date of birth written to EMR during call—no duplicate records or typos
Phone number, address, and email synced to patient's contact record
Insurance carrier and policy holder information captured and routed to your billing team
Appointment created and linked to new patient record automatically
Medical history and allergies returned as intake summary for staff review and filing
Staff retain full control of what goes into the actual clinical chart

How it pays back

New patient is in your EMR before the appointment

Name, DOB, and contact details are live in the chart minutes after the call. Your clinical staff can access the patient record immediately to prep, request prior records, or flag any issues.

No duplicate patient records from data-entry errors

The AI writes the record directly, eliminating typos and duplicate-name problems that come from manual staff entry. Your chart is cleaner and fewer patient records are fragmented.

Insurance and billing staff have what they need

Insurance carrier is captured on the call and routed to your billing team. They can verify coverage and pre-auth before the appointment—while the clinical team preps medical intake simultaneously.

Patient demographics synced to EMR

Name, date of birth, phone number, address, and insurance carrier written directly to patient record; named EMR integrations include athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, and ModMed

New patient record created automatically

No manual chart creation needed; appointment is linked to patient record immediately upon booking

Medical history as review summary

Allergies, medications, and past medical history returned as structured summary for staff review and filing—clinical fields remain under staff control

Frequently asked questions

Which EMR systems does MedReception sync with?

We integrate with athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, and ModMed. Check the integrations page for your specific system and typical integration timeline.

What demographic data gets synced automatically?

Name, date of birth, phone number, street address, city, state, ZIP, and email are written directly to the patient record. Insurance carrier name and policy holder information are also captured and routed to your billing staff for entry.

Does the AI create the patient or just update an existing record?

If the patient is not found in your EMR, the AI creates a new chart with demographics. If the patient exists, the record is updated with any new or corrected information from the call.

What if there's a typo in the name or DOB?

Your staff can correct it immediately after the call. The data is in the EMR and fully editable. The original call recording is available if there's any question about what the patient said.

Bring this to your practice

See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.

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