EMR Integration
When a new patient calls for an appointment, the AI captures their name, date of birth, and phone number and writes them directly to your EMR. Your chart is pre-built before the patient hangs up.
The patient's EMR record exists before they schedule their appointment. No staff member spends time creating a blank chart or hunting for duplicate records.
Demographic entry is a tedious front desk task. The AI eliminates it entirely. Staff time is freed for scheduling, insurance verification, and patient communication.
The AI confirms demographics with the patient during the call. Name spelling and date of birth are verified before the chart is created, eliminating chart merge work later.
Whether you use Tebra, Elation, or another supported EMR, the sync is native. No API workarounds, no manual exports—it just works.
Demographics write to EMR in real time
During the call, not after
New patient record auto-created
No manual chart setup
Verified name and DOB
Confirmed with patient on the call
Named EMR platforms supported
Native integrations, no workarounds
Yes. The AI queries your EMR for matching names and DOBs before creating a new record. If a match is found, your staff is alerted and can verify whether the patient is new or returning.
The AI uses date of birth as the primary de-duplication key. Your staff receives an alert if there are multiple records with the same name but different DOBs, so they can confirm the correct patient before proceeding.
Yes. The patient portal allows them to verify and update name, phone, email, and address before their appointment. Any updates sync back to the EMR.
Name, date of birth, phone number, email, and address (if provided) are captured on the call and synced to the EMR. Insurance information and photo ID are captured separately and managed by staff.
Real-time. The record is created in your EMR during the call, before the patient hangs up. Your staff can open the chart immediately.
We support athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, TherapyNotes, Accuro, pMD, PS Suite, Nextech, and others. Check the integrations page for your specific platform.
Integration
EMR and EHR Integrations
Full list of supported EMRs and what data syncs automatically.
Workflow
Patient Intake
From call to chart: intake, EMR sync, and staff review.
Next step
Booking new patients on the first call
How a first-time caller becomes a booked appointment on one call.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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