Integration
When a new patient calls and books an appointment through AI intake, their name, date of birth, and phone number automatically write to your EMR. No manual chart creation, no data re-entry—the new patient record is ready for clinical review before they arrive.
Overnight intake calls create EMR records automatically. Morning staff walks in to populated charts, not an empty inbox of intake forms to process.
AI asks insurance questions during the call. Billing team receives a structured summary of coverage inquiries, helping them reach out proactively before appointment day if clarification is needed.
AI queries your EMR to check if the patient exists under a similar name or phone number before creating a new chart, reducing duplicate records and billing confusion.
New patient charts include demographics and chief complaint summary. Clinicians can review context before the patient arrives, improving first-visit efficiency.
New patient demographics synced to EMR
Name, DOB, phone written at booking time
No duplicate chart creation
AI queries existing records before new patient creation
Overnight new patient readiness
After-hours calls create and populate charts before morning staff arrives
Name, date of birth, and phone number are the core demographics that auto-write on booking. These fields create the new patient chart. Insurance questions, allergies, and clinical context are captured as a structured summary for staff to review and file into the chart.
The AI queries your EMR by name and phone number before creating a new chart. If a close match is found, it alerts your staff to verify during check-in. This reduces duplicate records and billing errors.
MedReception integrates with athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, TherapyNotes, Accuro, pMD, PS Suite, and Nextech. Your integration setup determines which demographic fields sync.
The EMR record is created with the information provided, but staff can update it before or during check-in. The MedReception portal maintains a record of all corrections and changes for audit and quality purposes.
Yes. During setup, your practice specifies which fields auto-write (typically name, DOB, phone, and possibly email or address). Other intake data is returned in structured summaries for manual review and filing.
Hub
EMR and EHR integrations
Full list of supported EMRs and field-mapping specifications
Hub
Patient intake
Complete new patient onboarding and intake workflow
Next step
New patient scheduling
How a first-time caller becomes a booked appointment on one call.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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