EMR Integration
Every new patient call collects name, date of birth, phone, and reason for visit. That data syncs instantly to your EMR. Your staff skips manual entry and focuses on clinical intake.
By the time the patient arrives, their demographics are in your EMR, appointment is confirmed, and chief complaint is documented. Check-in is faster.
Front desk staff don't re-type name, DOB, phone, or visit reason. That work is already done. Fewer errors, faster setup.
AI captures insurance info on the call or asks the patient to upload via the portal. Your staff review it before filing. No lost or forgotten cards.
Medical history, allergies, medications, and symptoms from the call are organized as a summary. Your clinician reviews it, then files it into the permanent chart.
Whether you have 5 or 50 new patient calls daily, demographics are synced and ready. No backlog, no manual data entry pile-up.
Demographic fields auto-synced
Name, date of birth, phone number, reason for visit written directly to EMR on call completion
New patient record created
Patient appears in your EMR before first appointment; no manual setup required
Insurance and ID captured
Collected on call or via secure portal; staff review and file into chart
Clinical summary structured
Allergies, medications, medical history, and symptoms organized for staff chart review
Named EMR integrations
eClinicalWorks, athenahealth, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed
Name, date of birth, phone number, and reason for visit are captured and synced to your EMR. The AI may also ask about insurance, allergies, and current medications. Insurance cards and photo ID can be uploaded in the MedReception patient portal or collected during the call.
Insurance information is captured on the call and provided to your staff as a structured summary. Your staff review it and file it into the patient record. Insurance is not auto-written to the EMR; your team has the final say on what enters the chart.
The AI can transfer to a staff member for additional questions, or it can schedule the new patient appointment and note that clinical questions are pending staff follow-up. The AI prioritizes getting the appointment booked and demographics captured.
Yes. You define the intake flow during setup. Some practices ask only basic demographics; others want more detail on medical history or symptoms. The AI adapts to your workflow.
The system alerts your staff to potential duplicates or mismatches. Your staff confirm whether it's a new record or an existing patient, then proceed. AI never overwrites or merges records without human review.
Yes. All data transmitted between the AI and your EMR is encrypted and logged. Sync occurs over secure API connections using your EMR's standard security protocols.
Integration
EMR and EHR integrations
Complete list of supported platforms and sync capabilities: eClinicalWorks, athenahealth, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed.
Feature
Patient intake
Full intake workflow: structured questionnaires, demographic capture, and clinical summary generation for staff review.
Next step
Arizona medical practices
What changes for an Arizona practice: coverage, compliance and the local market.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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