Integration
AI receptionist works alongside eClinicalWorks, athenahealth, AdvancedMD, Epic, Elation, Cerbo, Hint, Tebra, and others used by Mesa practices. Appointments book directly into your schedule; intake data returned as a structured summary for staff review.
Appointment details and patient demographics (name, DOB, phone) write to the EMR during the call. Insurance and clinical details are captured and returned as a structured summary for staff to review and file — no re-keying.
Real-time sync means your staff sees the booked slot and can prepare the room or notes before the patient arrives.
Structured summary includes all questions asked and answers recorded. Staff reviews and files instead of hunting for info.
HIPAA-certified infrastructure, encrypted calls, role-based access. Meets Arizona medical practice compliance standards.
Named EMR integrations
eClinicalWorks, athenahealth, AdvancedMD, Epic, Elation, Cerbo, Hint, Tebra, and others
Appointment written to EMR
Zero manual calendar entry needed
Patient demographics synced
Name, DOB, phone, address write directly to chart
Structured intake summary
Questionnaire answers and call details formatted for staff review and filing
We integrate with eClinicalWorks, athenahealth, AdvancedMD, Epic, Elation, Cerbo, Hint, Tebra, and others. If your EMR is not listed, contact us — we may support it or have a workaround.
No. The AI captures patient information during the call — chief complaint, medical history, allergies, symptoms, and questionnaire responses — and returns them as a structured summary. Your staff reviews the summary and enters clinical notes into the EMR as normal.
Insurance details are captured on the call and included in the structured summary returned to your staff. Your team reviews and enters insurance into the EMR — the AI does not auto-populate insurance fields.
The AI sees real-time availability in your EMR calendar. If the requested time fills, the AI offers the next available slot or suggests alternatives. The patient books a confirmed time before the call ends.
Yes. If your practice has multiple Mesa locations, the AI routes calls to the correct location, checks that location's schedule, and books into the right EMR instance.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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