EMR & Technology

AI receptionist captures new patient bookings and structured intake for your EMR

New GERD patient appointments and demographics write to your practice management system. Structured intake summaries returned to your staff for EMR chart entry.

How it pays back

Zero manual demographic entry for new GERD patients

Name, DOB, phone, and appointment sync automatically. Your front desk staff spend less time typing and more time on patient care and complex scheduling.

Structured GERD history ready for chart review

Intake summary arrives pre-formatted and pasteable. Your clinical staff review for accuracy and completeness, then file into the EMR. Speeds up chart documentation and ensures consistency.

Insurance captured and forwarded to your team

Insurance information is captured during the call and delivered to your team for verification. Your staff enter it into the EMR or billing system as part of normal check-in workflow.

Your clinical team always authors medical documentation

The AI receptionist never touches clinical charts or writes diagnoses. Your providers and clinical staff remain the sole authors of medical records, maintaining compliance and accountability.

Easy to implement; no IT overhead

Integration is pre-configured with named EMR platforms. Onboarding typically takes 1 to 3 weeks for athenahealth and eClinicalWorks, 3 to 6 weeks for others.

Demographics auto-sync to EMR

New patient name, DOB, phone, and appointment write directly to your practice management system.

Structured intake returned for chart review

GERD history, medications, and prior testing pre-formatted and pasteable by your clinical staff.

HIPAA-aligned, BAA included

All integrations meet federal privacy and security requirements.

Frequently asked questions

Which EMRs does the AI receptionist integrate with?

athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, and Office Ally. Custom integrations are available for larger practices or EMR platforms with available APIs. Contact our sales team for details.

Does the AI receptionist write clinical notes to the EMR?

No. The AI receptionist captures structured intake and returns it as a summary for your clinical staff to review and file. Your providers always author the clinical documentation. This maintains compliance and ensures clinical accuracy.

How does insurance information flow?

Insurance details are captured during the intake call and delivered to your team. Your staff verify the information and enter it into the EMR or billing system as part of normal check-in workflow. This prevents data entry errors and ensures compliance.

Can the AI receptionist update an existing patient's record?

For existing patients calling to reschedule or refill, the AI receptionist logs the contact and updates the appointment. New medical history or symptoms are captured and returned as a summary for your clinical team to review and document.

What if our EMR is not on the supported list?

Contact our sales team. We support custom integrations for larger practices or EMR platforms with available APIs. Some EMRs may require manual workarounds (e.g., CSV export or fax), which we can facilitate.

Related reading

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